Overview
For businesses selling on multiple channels whose systems are stitched together by manual exports. The goal is to converge orders, inventory, logistics and customer data: marketplace orders collected automatically, inventory synced across channels, tracking numbers written back, reconciliation generated without hand-keying.
Typical integration scope covers marketplaces, own-store platform, overseas warehouse systems, carrier APIs, accounting software and in-house CRM. Legacy systems without APIs are connected through an intermediate database or scheduled file exchange.
Interface documentation, field mapping tables and exception-handling rules are handed over. Post-launch monitoring and alerting let an interface failure be traced to a specific document.